TEMP TO PERM - Goldman Sachs Role!




Call Centre Representative, Call Centre/Customer Service


£21,840 Per Annum


Milton Keynes

Contract Type:

Full time

Date Posted:

15/11/2023 09:27:00


  • Dive into an exciting role that bridges the traditional and digital paradigms of customer service.
  • Work with an esteemed company where your role is instrumental from day one, supporting customer-focused initiatives, innovative processes, and rigorous risk management.


  • Hybrid Working Model - Achieve the best of both worlds!
  • No Weekends - Enjoy your time off!
  • Shifts on a Rota Basis - Flexibility with shifts ranging between 08:00-16:00, 09:00-17:00, 10:00-18:00, and 12:00-20:00.

🔍 Job Summary & Responsibilities

  • Address incoming calls, provide product insights, facilitate account openings, and offer unmatched support.
  • Develop meaningful relationships with customers, address their concerns, and tackle advanced issues.
  • Ensure top-notch customer account maintenance, including application processing, money transfers, and more.
  • Maintain meticulous records of all customer interactions.
  • Strive to meet all performance metrics while prioritizing stellar service.
  • Maintain open lines of communication with customers and colleagues.
  • Engage in ongoing compliance training and have a keen eye for operational risks.


  • Autonomous, keen attention to detail, positive attitude, and an unyielding drive for excellence.
  • Stellar interpersonal and, if possible, negotiation skills.
  • Exceptional problem-solving abilities.
  • Adaptive, energetic, and a genuine desire to assist others.
  • Team player with the ability to work in fast-paced environments.
  • Strong analytical mindset and excellent communication skills.

📚 Education & Desirable Qualifications

  • Prior experience in a retail banking or insurance environment is a bonus.
  • Familiarity with servicing investment or SIPP products is an advantage.

💷 Compensation: £12.00/hour

Ready to be a part of a dynamic team and provide unparalleled service? Apply today and embark on a journey where your contribution genuinely matters!

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.