Warranty Coordinator

A global manufacturing company with a European Head Office in Bracknell are looking for a Warranty Coordinator to communicate warranty improvements, support claims, rejections and reimbursements with offices throughout Europe. £29Kpa. Hybrid working with occasional travel in Europe.

This is an excellent opportunity to join a forward thinking, globally recognised brand in a Pan European role. This would suit someone with Project management or warranties experience or even a commercially minded graduate looking to develop their career.

Main Responsibilities:

• Maintain and develop strong relationships with European Branches, Distributors and Head Office
• Ongoing evaluation of warranty operations and organisation of Branches and Distributors within the European region whilst offering improvements where possible
• Support the warranty personnel in Branch/Distributor to optimise processes and develop and implement best practices based on company guidelines
• Ensure that the New European Warranty System (NEWS) operates and develops in line with the needs of the customers, dealers, branches, distributors and factories for all product groups
• Manage the criteria set in the New European Warranty System according to current European warranty conditions
• Ensure that warranty payments administered are completed in a timely manner
• Business support for European warranty operations
• Identify and promote best practice processes and policies between Branch/Distributors and their dealers.
• Set up and maintenance of Product Update and Recalls within NEWS
• Complete ad-hoc analysis on warranty data when required

Qualifications, skills and experience: Required/Desirable
Required

• Ability to obtain and analyse warranty data
• Highly motivated self-starter, with strong numeracy skills, committed to achieving efficiencies and best practices
• High level of computer literacy (MS Office & Business Objects reporting)
• Good presentation skills to ensure monthly presentations to upper management are completed to a high standard whilst ensuring accurate data is provided
• Ability to work within a team as well as independently
• A genuine interest in working with people from a variety of organisations and cultures
• Ability to deliver quality work under time pressure

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.