Qualified Accountant – Client-Facing Practice Role Location: South East London (East Croydon – monthly office visit once established)
Salary: £60,000 + Company Car + Expenses + Benefits
Type: Full-time, Permanent
Working style: Hybrid (field-based, client visits, home working when not in meetings)

About the Role We are currently working with a long-established and fast-growing accountancy practice supporting over 3,500 small and medium-sized businesses across the UK.
This is a unique opportunity for a Qualified Accountant who enjoys the client-facing side of accountancy and is confident discussing financial information directly with business owners.
Rather than preparing accounts, this role focuses on reviewing draft accounts prepared by a central back office team and discussing them with clients in a clear, approachable, and practical way.
You will be the key point of contact for clients, helping them understand their accounts and providing reassurance, clarity, and continuity year on year.

Key Responsibilities

• Meeting small business clients to discuss draft year-end accounts
• Delivering client meetings in person (at client premises), via Zoom, or telephone
• Acting as the main point of contact for allocated clients throughout the year
• Communicating amendments and queries between UK clients and overseas technical teams
• Ensuring clients feel confident, informed, and supported in their financial position
• Working to scheduled diaries organised by the internal team
• Providing daily reporting updates as required

About the Clients You will be working with a broad portfolio of small and independent businesses, including:

• Retail shops
• Restaurants and cafés
• Hairdressers and salons
• Pharmacies and newsagents
• Contractors and wholesalers

About You We are looking for a Qualified Accountant (ACA / ACCA / ICAS or equivalent) with at least 10 years’ post-qualified experience.
The most successful individuals in this role typically have:

• Strong ability to communicate complex financial information in a simple, reassuring way
• Confidence working directly with business owners in a client-facing capacity
• A personable, grounded approach – able to build trust quickly
• A background in small to medium practice environments
• The ability to balance professionalism with approachability depending on the client situation

This role is not suited to those who prefer to remain purely technical or behind the scenes – it requires someone who is comfortable being the face of the accounts and engaging directly with clients.

Key Requirements

• ACA / ACCA / ICAS qualified (or equivalent)
• Minimum 10 years post-qualified experience
• Full UK driving licence
• Working knowledge of Income Tax, Corporation Tax, VAT, Payroll, NI and CGT
• Comfortable meeting clients regularly across different locations

Working Model & Support

• Client meetings fully scheduled for you
• Draft accounts prepared by central technical team
• Company car provided
• Laptop, mobile, printer and full business support provided
• Hybrid working when not on client visits
• Monthly visit to East Croydon office once established

Why This Role? This is a long-term opportunity within a growing and established practice that places strong emphasis on client relationships and service quality. You will be joining a structured but people-focused environment where no two days are the same.