Brand Communications & Creative Operations Specialist.

Hertfordshire/ contract / Negotiable

Location: London / Watford (Hybrid)
Contract: 12-Month FTC

The Opportunity An exciting opportunity has arisen to join a globally recognised designer brand at the forefront of creative excellence.
This role sits at the heart of the EMEA function, acting as a key link between creative, operations, and regional teams, ensuring brand vision is executed seamlessly across all direct-to-consumer channels.

Working closely with senior creative leadership, this position is instrumental in shaping how the brand comes to life across markets — combining strategy, communication, and flawless execution.

The Role This is a highly visible, fast-paced position where organisation meets creativity. The successful candidate will act as the central coordination point across EMEA, driving consistency, clarity, and elevated brand delivery.
Key responsibilities include:
  • Owning and curating the EMEA DTC creative installation calendar, ensuring alignment across multiple markets and channels
  • Leading creative operational communications, delivering clear, engaging messaging to regional teams and business leaders
  • Producing weekly updates, presentations, and briefing documents to support key initiatives and campaigns
  • Creating and maintaining high-quality imagery decks to represent the EMEA region to global stakeholders, including head office in New York
  • Representing the creative function in weekly trade meetings, translating business performance into clear, actionable insights for senior leadership
  • Supporting seasonal installations and prototypes, working closely with visual merchandising and BI teams across markets
  • Coordinating creative logistics, including sourcing, props, shipments, and warehouse collaboration for launches
  • Developing training materials and retail standards guides, ensuring consistency and excellence across store environments
  • Acting as a super user for internal communication platforms, driving engagement and clarity across creative messaging
About You This opportunity is suited to someone who thrives in a creative, high-performance environment and brings both structure and flair to their work.

The ideal candidate will have:
  • A background in creative operations, communications, or administration within a design-led or premium brand environment
  • Exceptional communication skills, with the ability to influence and engage stakeholders at all levels
  • Strong organisational skills with the ability to manage multiple projects simultaneously
  • A natural eye for detail, design, and brand presentation
  • Confidence working cross-functionally and managing stakeholders across regions
  • Experience producing presentations, decks, and internal communications to a high standard
  • Proficiency in Microsoft Office (particularly PowerPoint & Excel) and ideally exposure to Adobe Creative Suite
  • A proactive, solutions-focused approach with strong interpersonal skills
Why Apply?
  • Join a globally recognised designer brand with a strong creative identity
  • Work closely with senior creative leaders and international teams
  • Be part of delivering high-impact, visually driven projects across EMEA
  • A unique blend of creativity, strategy, and operations
  • Hybrid working with a collaborative and dynamic culture