Job Specification: eCommerce Product Content & Sales Operations Support Role Purpose Provide support to European eCommerce distribution operations by ensuring accurate product setup, high-quality content creation, and compliance across major online retail platforms. Contribute to best-in-class Product Detail Pages (PDPs) and a seamless brand experience for end shoppers.
Key Responsibilities eCommerce Product Content & Item Setup - Support the Product Content team with item setup and content creation for eCommerce platforms.
- Ensure products are launched on time and are available for purchase across retail partner websites.
- Assist with the setup and amendment of pre-orders across multiple European markets.
- Coordinate with internal teams to secure required assets and translations for all product variations.
- Assist Content Specialists in testing related to item setup and syndication processes.
- Conduct Item Data Quality (IDQ) audits and make corrections to maintain the accuracy of Product Detail Pages (PDPs).
- Correct categorisation errors for existing products.
- Maintain toy quality assurance and compliance through customer portals such as Amazon Vendor Central.
- Source internal QA documentation and upload required files, including QA Slip Sheets, to relevant retailer system
- Support Sales Operations and Data Integrity teams with compliance and operational tasks
- Assist with ad hoc administrative duties, such as compiling DI quotes and supporting the broader Operations team as required.
Skills & Experience - Previous eCommerce experience within an online retail environment.
- Familiarity with Amazon systems, particularly Vendor Central.
- Knowledge of SEO/SEM best practices for product visibility and content optimisation.
- Good understanding of analytics tools and ability to contribute to process improvement initiatives.
- Strong organisational skills, attention to detail, and ability to work cross-functionally.
