Our well known Client is looking for a highly motivated and customer-focused
Customer Service to join their team.
This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with key clients, particularly within the German market.
Key Responsibilities - Manage and develop relationships with key accounts, ensuring a high level of customer satisfaction
- Provide exceptional customer service via phone and email to German-speaking clients
- Act as the main point of contact for German market enquiries and support requests
- Liaise closely with internal departments to ensure smooth order processing and issue resolution
Requirements - Fluent German (written and spoken) is essential
- Strong customer service
- Excellent communication and interpersonal skills
- Ability to multitask and prioritise in a busy environment
- Strong problem-solving skills and attention to detail
- Team player with the ability to collaborate across departments
