Office Administrator
£27,000 - £30,000 depending on experience
An established and growing business within the technical services sector is seeking a highly organised
Office Administrator to join their busy operations team. This is a varied position suited to someone who enjoys administration, scheduling, customer communication, and supporting multiple departments within a fast-paced office environment.
The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, coordinating service activity, maintaining accurate records, and supporting finance and customer service functions.
Key Responsibilities
- Provide full administrative support across the business
- Maintain accurate customer records and update internal databases
- Raise quotations, documents, letters, reports, certificates, and service paperwork
- Schedule engineers for servicing, call-outs, maintenance visits, and reactive works
- Liaise with customers to arrange appointments and confirm attendance times
- Process engineers’ timesheets, expenses, and monthly summaries for payroll deadlines
- Raise purchase orders and manage supplier paperwork
- Produce invoices and credit notes using internal finance systems
- Support false alarm reporting and compliance-related administration
- Scan, upload, and organise service reports, worksheets, and technical documents
- Handle incoming calls, transfer enquiries, and take accurate messages
- Manage shared inboxes, diaries, tasks, and meeting room bookings
- Assist with customer reminders for upcoming services and maintenance visits
- Support the implementation and ongoing administration of new business software systems
- General office duties including filing, printing, reception cover, and meeting refreshments when required
Skills & Experience Required
- Previous experience within an administration or office support role
- Strong IT skills including Microsoft Word, Excel, and Outlook
- Experience working with internal databases or CRM systems
- Excellent organisation and attention to detail
- Strong communication skills with a professional telephone manner
- Ability to prioritise workload and meet deadlines
- Comfortable working across multiple tasks and departments
- Experience in scheduling, service coordination, or engineering support would be advantageous
- Finance administration experience such as invoicing or purchase orders would be beneficial
Working Hours
- Monday to Friday
- 8:30am – 5:30pm
- One hour unpaid lunch break
Holiday Entitlement
- 23 days annual leave plus bank holidays
- Additional leave awarded with long service
Opportunity This is an excellent opportunity to join a long-standing and reputable organisation offering stability, variety, and the chance to become a valued part of a supportive team.
