OFR Operations Rates & Tariff.

Greater London/ permanent / £28000 - £32000 per Year

Our well known client is looking for a OFR Operations Agent – Rates & Tariff to join their team.

LOCATION: Hayes/Staines HOURS: 37.5 per week

You’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts – backed by the latest technology, to take your career to the next level.

  • Set up and maintenance Client (Sell) rates and Carrier (buy) rates in Cargowise1 ensuring accuracy and compliance with company standards.
  • Collaborate with Operations teams to troubleshoot auto-rating issues and address queries related to locally maintained tariffs.
  • Regularly review expiring rates and proactively follow up with Rate Owners for updated Rate Sheets to ensure competitive pricing.
  • Engage with the Ocean Commercial Centre regarding UK-controlled business, fostering strong relationships for efficient operations.
  • Work closely with Key Account Managers and Implementation Teams, both in the UK and overseas, to support seamless service delivery.
  • Assist with various tasks, including Import Port Health Charges and compiling Containers on Quay reports from Carriers as needed.
  • Contribute to the UK OFR Product team in achieving KPI targets related to station metrics, driving operational excellence.

Skills, Experience & Qualifications:
  • Proven knowledge and experience in using Cargowise1 effectively in a logistics or shipping environment.
  • Strong understanding of ocean tariffs and market dynamics to inform pricing strategies.
  • Process-driven with a methodical approach, demonstrating a keen eye for detail in all tasks.
  • Excellent verbal and written communication skills, facilitating clear and effective interactions with internal and external stakeholders.
  • Strong administrative capabilities, including advanced MS Excel skills for data management and reporting.
  • A proactive mindset that supports a culture of continuous improvement, seeking ways to enhance processes and efficiency.
  • Collaborative spirit with the ability to work effectively within a team to achieve common goals.