Are you a proactive, solutions-driven Property Manager who thrives in a fast-paced environment? Do you enjoy taking ownership, staying organised and delivering outstanding service day in and day out? If so, this role could be your next step.
My client, a well-established and highly respected estate agency located in near Basingstoke, is expanding their tenancy management team. With over 15 successful years in the market, they offer a modern, supportive and forward-thinking workplace where people are genuinely valued and developed.
The Opportunity As a Tenancy Manager, you will play a key role in ensuring tenants, landlords and properties are looked after with care, accuracy and professionalism. This is an office-based position where no two days look the same, you’ll be handling a wide range of tasks and working closely with contractors, tenants, landlords and your internal team.
Key Responsibilities You will oversee the full tenancy lifecycle, including:
- Coordinating and resolving maintenance issues
- Managing safety compliance and certification
- Updating tenancy documentation and records
- Handling landlord and tenant enquiries
- Managing tenancy terminations and serving notices
- Overseeing checkouts, remedial works and deposit negotiations
- Conducting interim property inspections
- Managing arrears and payment collection
- Ensuring all activity complies with current legislation
Full training is provided on industry-leading software including Fixflo, Inventory Base, SME and Notify.
What We’re Looking For - Minimum 4/5 years’ experience in residential property management
- Exceptional communication and customer service skills
- Strong organisational ability with a keen eye for detail
- Confident decision-maker who takes ownership and resolves issues quickly
- Enthusiastic about ongoing training and legal compliance
- Full UK driving licence and access to your own vehicle
- A positive, proactive mindset and a genuine “can-do” attitude
This business invests heavily in training and professional development, ensuring you stay ahead of changes in legislation and best practice.
Working Hours - Monday–Friday | 9:00am–5:30pm
- Up to two Saturdays per month | 9:00am–1:00pm
The Package - Competitive basic salary
- Mileage paid at 45p per mile + expenses
- Excellent commission potential with OTE £30,000–£36,000+
- A thriving, high-volume environment with genuine career progression
- Recognition, development opportunities and a supportive team culture
Thank you and good luck!