Shipping Coordinator 12 month contract Part time 3 days a week We are seeking an organised and proactive Purchasing, Shipping & CRM Coordinator to join our team on a part-time basis (3 days per week) for a 12-month fixed-term contract.
This is a varied role that will suit someone with strong administration, logistics and customer service skills who enjoys working across multiple departments to ensure smooth operational processes.
Key Responsibilities
Shipping & Logistics - Coordinate outbound shipments to customers, ensuring products are delivered accurately and on time.
- Prepare shipping documentation including packing lists, bills of lading and customs paperwork.
- Arrange transportation services and liaise with freight carriers to schedule collections and deliveries.
- Monitor shipment progress, provide updates to customers and resolve any delivery issues or delays.
CRM Management - Maintain and update customer information, orders and communications within the CRM system.
- Ensure accurate records of customer interactions, enquiries and order details are kept at all times.
- Generate reports and analyse CRM data to support business planning and decision-making.
- Work closely with sales and customer service teams to ensure efficient order processing and an excellent customer experience.
Communication & Collaboration - Liaise with internal departments including Production, Sales and Customer Service to coordinate purchasing and shipping activities.
- Collaborate with colleagues across the business to resolve customer enquiries and improve operational processes.
- Build and maintain positive relationships with suppliers, freight carriers and external partners.
About You
- Previous experience in logistics, shipping, purchasing, customer service or a similar coordination role.
- Strong administrative and organisational skills with excellent attention to detail.
- Experience using CRM systems and Microsoft Office applications.
- Confident communicator with the ability to build relationships both internally and externally.
- Able to manage multiple priorities and work effectively in a fast-paced environment.
What's on Offer
- Part-time position – 3 days per week.
- 12-month fixed-term contract.
- Opportunity to work within a collaborative and supportive team environment.
- Varied role with exposure to logistics, customer service and business operations.
If you are a highly organised individual looking for a flexible part-time opportunity where you can make a real impact, we'd love to hear from you.
