My client is seeking a Sales Support Specialist who will work within a regional team (EMEA & Asia) to support sales team members.
You will be supporting with providing ongoing process support to help build out documented sales playbooks, deliver centralised tasks and provide forecast analysis.
Kay Accountabilities
- Develop overall process around sales & demand planning conversations.
- Support documenting sales with processes and step-by-step guides.
- Provide sales teams necessary data extracts when required in a clear format
- Produce phasing guidance on anticipated shipments at forecast partner (customer) / item level.
- Deliver GAP analysis sharing insights with sales leads & key account managers, highlighting risks & opportunities with sales business plans in comparison to budget (target) & demand plans.
- Maintenance of Connect Forecast tool including system uploads.
- Work cross-functionally with a commercial focus.
- Creating PowerPoint presentations to concisely communicate insights to a variety of stakeholders.
- Provide cover for direct line manager when necessary, providing ongoing support to provide structure around sales planning & internal communications.
- Implement KPI measures tracking both, business plans & distribution expectations Vs actuals.
- Maintain sales timetable across the region, aiding deadline management.
- Maintain forecast partner (customer) list, including approvals.
- Frequent review of system user licenses, ensuring sales team users are set-up as appropriate.
- Set-up and document a process to conduct checks for shipments against inactive customers, communicating as necessary with commercial teams.
- Undertake any initiatives and projects that reduce duplication, drive efficiency, and increase forecast accuracy.
- Determine ways to focus on key customers & support development of sales tools and data views
Experience: - High level of attention to detail, with ability to identify inconsistencies.
- Proven experience providing process improvement and insights to sales teams.
- Excellent analytical skills, capable of creatively designing and delivering effecting GAP analysis.
- Ability to prioritise, meet deadlines and work under pressure.
- Respond well to feedback.
- Approachable character.
