Transport Supervisor Northolt £36000
Full Time | Monday–Saturday (5 days per week)
This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times.
The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software.
Key Responsibilities Driver Management - Manage and optimise driver schedules and daily workloads
- Monitor driver performance including speeding, harsh driving, and penalties
- Support driver wellbeing, productivity, and performance standards
Compliance & Transport Operations - Ensure compliance with all transport regulations, driver hours, and licensing requirements
- Monitor CPC certification and legal documentation
- Oversee vehicle checks, servicing schedules, and maintenance requirements
Routing & Delivery Optimisation - Manage daily van routing using MaxOptra or similar routing software
- Maximise vehicle capacity and delivery efficiency
- Ensure all transport paperwork is completed accurately
Reporting & Performance Monitoring - Produce KPI and operational performance reports
- Monitor delivery efficiency, driver hours, and vehicle conditions
- Identify opportunities for operational improvement
Incident & Customer Management - Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues
- Work closely with Customer Service teams to resolve delivery concerns quickly and professionally
Leadership & Team Development - Support onboarding and training of new drivers
- Lead by example with professionalism, organisation, and strong work ethic
- Assist with change management and continuous improvement initiatives
- Provide cover for the Warehouse Manager when required
Skills & Experience Required - Proven supervisory experience within transport, logistics, or warehouse operations
- Essential experience using routing software such as MaxOptra
- Strong understanding of transport compliance and regulations
- Excellent communication and customer service skills
- Ability to prioritise and work effectively under pressure
- Strong leadership and team development abilities
- Experience with reporting, KPI analysis, and health & safety monitoring
Working Hours - 8.5 hours per day (including 1 hour unpaid lunch)
- Core hours are mainly 06:30–16:00
- Shift patterns will fluctuate between:
- Benefits
- Pension, Cycle to work scheme, Employee discount, Enhanced maternity leave, Enhanced paternity leave, Parking, Health & Wellbeing programme, Referral programme, Sick pay, Company events
