Workshop Repair & Stitching Coordinator

Full-Time | Temp to Perm
£26,760.89 per annum
Monday – Friday | 07:30am – 4:00pm
On-site parking available

A fantastic opportunity has arisen for a hands-on and detail-oriented Workshop Repair & Stitching Coordinator to join a busy and growing operation on a temp-to-perm basis.

This role is heavily focused on practical repair work, making it ideal for someone with an interest or background in sewing, stitching, tailoring, upholstery, crafting, repairs or hands-on DIY projects. Alongside the workshop element, candidates will also need strong basic IT and administration skills to update systems, process repairs and manage documentation accurately.

This is a varied position combining practical workshop repairs with operational administration support. The successful candidate will work within a multifunctional team responsible for assessing, processing and restoring premium luggage items to high manufacturer standards.

The role would suit candidates from sewing, tailoring, alterations, upholstery, workshop repairs, production, manufacturing, retail repairs, technical support or similar hands-on environments.

Key Responsibilities:

• Carry out stitching, repair and restoration work to a high standard
• Assess luggage and damaged items to determine repair requirements
• Use approved repair methods and genuine parts
• Process repair bookings and update internal systems accurately
• Take photographs and record damage assessments
• Respond to emails from customers, retailers and clients
• Maintain accurate records and quality control documentation
• Package and dispatch completed repaired items
• Support wider workshop and operational administration duties
• Ensure work is completed within KPI and quality targets

Skills & Experience Required:

• Interest or experience in sewing, stitching, tailoring, repairs or DIY work
• Strong attention to detail and pride in producing high-quality work
• Basic IT and administration skills, including Microsoft Office
• Comfortable using systems and updating repair records
• Ability to work within a fast-paced operational environment
• Strong communication skills and team-player mentality
• Flexible and willing to support different areas of the business
• Previous workshop, repair or technical experience would be advantageous but not essential

What’s on Offer:

• Temp-to-perm opportunity with long-term potential
• Stable Monday-Friday working hours
• Friendly and supportive working environment
• Full training provided
• 20 days holiday plus bank holidays
• On-site parking available

This is not a traditional administration role — the position is primarily workshop and repair focused, with administration duties supporting the repair process. Candidates who enjoy hands-on work, sewing, stitching and practical tasks are strongly encouraged to apply.